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Nornic

Methodology & results

How the experiment measures a decision

This page documents the method so it can be scrutinized before any human data exists. No participant results are reported here yet — what follows is the measurement design, plus a clearly labeled synthetic demonstration used to validate the engineering.

Methodology

Measured, isolated, reproducible

§ 01

Design


Randomized, between-subjects, four-condition online experiment: human alone, opaque AI, explainable AI, and reflective AI. Assignment is balanced-block randomized and versioned, so the allocation scheme itself is auditable.

§ 02

Task


Each participant receives a realistic mobile-service usage profile and chooses one of six plans. Because the profile fixes the usage, the objectively cheapest eligible plan is computable — the task has a measurable right answer without pretending preferences don’t matter.

§ 03

Primary outcome


Objective decision quality: the normalized regret between the selected plan and the lowest-cost eligible plan for the assigned profile. Secondary outcomes include comprehension, confidence, trust, perceived autonomy, perceived manipulation, post-choice regret, satisfaction, acceptance and override behavior, time on task, and preference alignment.

§ 04

Deterministic engine


Recommendations come from a pure, versioned scoring function over the plan catalog and the assigned profile — no network calls, no language model, no randomness. Recommendation strength is expressed through the cost margin between the best and runner-up plans, never as fabricated probabilistic confidence. Explanations shown to participants are the same numbers the engine used.

§ 05

Treatment isolation


All four task screens derive from one shared layout; only the designated support panel differs by condition. In conditions without a visible recommendation, the recommendation is not sent to the browser at all, so it cannot leak through markup, client state, or network payloads.

§ 06

Reproducibility


Every stored record carries the engine, thresholds, assignment, experiment, and consent versions in force when it was written. A result can always be traced to the exact code and copy that produced it.

Two methodology panels: an ethical-influence spectrum from support (clarifies options, shows trade-offs, supports reflection, easy to override) through persuasion to manipulation (hides alternatives, exploits vulnerability, bypasses deliberation); and a calibrated-reliance matrix whose goal is following correct AI advice and rejecting incorrect advice, rather than maximal trust.
Fig. 01Two measurement anchors: influence is only acceptable in the support band, and the goal is calibrated reliance — following advice when it is right, rejecting it when it is wrong — rather than maximal trust.

Synthetic demonstration

Engineering validation, not evidence

Synthetic engineering data — not a scientific finding.

To prove the pipeline works — randomization balance, telemetry, scoring, export — the prototype is exercised with a synthetic pilot dataset. It exists to break the software before it can mislead anyone. Charts for the slots below arrive in a later engineering phase.

Synthetic engineering data — not a scientific finding.

Decision quality by condition

Aggregate primary-outcome scores across the four conditions.

Human alone0.694 · n=60 · CI [0.660, 0.727]
Opaque AI0.713 · n=60 · CI [0.681, 0.745]
Explainable AI0.782 · n=60 · CI [0.754, 0.810]
Reflective AI0.779 · n=60 · CI [0.747, 0.812]

1.0 = the objectively cheapest eligible plan was chosen. Aggregates over 240 synthetic records (0 excluded).

Synthetic engineering data — not a scientific finding.

Completion funnel

Consent → baseline → task → survey → debrief drop-off, per condition.

started240
consented240
baseline done240
assigned240
choice submitted240
post task done240
completed240

The synthetic fixture contains only completed sessions, so the pilot funnel is flat — the chart exists to prove the funnel pipeline end to end.

Synthetic engineering data — not a scientific finding.

Acceptance vs. decision quality

Whether following a recommendation and choosing well are the same thing.

Opaque AI75% accepted · DQ accepted 0.710 vs overrode 0.720
Explainable AI67% accepted · DQ accepted 0.782 vs overrode 0.781
Reflective AI67% accepted · DQ accepted 0.804 vs overrode 0.731

Bars show acceptance rates; the annotations compare mean decision quality when following vs overriding the recommendation. No recommendation exists in the human-alone condition.

Synthetic engineering data — not a scientific finding.

Time on task & information inspection

How long decisions take and which plan details get examined.

Human alone179 s
Opaque AI146 s
Explainable AI208 s
Reflective AI239 s

The synthetic fixture carries durations but no per-plan inspection events; information- search charts activate once real telemetry exists.

Nothing on this page will ever show individual-level data. All reporting — synthetic or real — is aggregated, and real findings will only appear after ethics review and preregistration.